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Trinidad and Tobago Consumer Affairs Division Logo Consumer Tips

CHOOSING AN AIRLINE

 

Do you have upcoming plans to travel abroad?

Are you longing for that leisure trip you’ve been planning?

Or are you anticipating an exciting business trip?

When thinking of traveling via air, how active are you in acknowledging your right and responsibility as a consumer by rightfully seeking out the most appropriate airline to satisfy your needs?

Unfortunately if you are planning that long awaited leisure vacation, it can seem that the initial process of choosing the right airline will ironically cause nothing but stress. However, if you know what you want and where you want to go, the problems begin to disappear, as now you will recognize the variety of competing airlines, each with its unique services, so as to cater to your needs.

However, there are key issues that need to be confirmed before your selection. Here are a few tips that you should remember when choosing the appropriate airline:

  • Check out their safety ratings- all airlines have a safety rating resulting from audits on their aircraft and their safety policies. The higher the rating, the safer your choice in terms of your security.
  • Consider cost- because there are so many other expenses of traveling to evaluate (leisure cost etc.), it is recommended to find the most economic cost in reaching your destination and returning home safely.
  • Determine Comfort- In the event your flight is long, it will be important to determine the level of comfort and the seating of an airline. For e.g. not having the option to stretch your legs on a long flight could be highly discomforting.
  • Consider Services- Again if the length of your flight is long, the services provided by an airline should be questioned. Do they serve food? How many times during the flight? Is there entertainment? Will that be at a cost or is it included in the overall cost of the flight?
  • Baggage- Of course when choosing an airline, it is definitely important to consider the post flight services of the airline being offered. Thus, you are ensuring the safety and security of your luggage in the event that anything goes wrong.

It is sensible to ask as many questions about the safety and the services provided on and after flights. As a consumer you have an essential RIGHT to a healthy and sustainable environment. This means the right to a physical environment that will enhance the quality of life. It includes protection against environmental dangers over which the individual has no control. Also do not forget your RESPONSIBILITY as a consumer to demand the best value for your money.

Once you’ve done your research and your decision is made, there is very little room for change of mind - so choose prudently the best airline available to you and enjoy your trip!

 

Remember, the power is yours!

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