Consumer Policy
Consumer Information

	Principles
	Sufficient information should be made available to the consumer of goods and services to enable him/her to access their basic features such as the nature, quality, price, performance and safe use;1 On the basis of such information the consumer should be able to make a rational choice between competing products and services and use them safely and to his /her satisfaction.2 A Consumer Policy for Trinidad & Tobago pg. 17, (a) A Consumer Policy for Trinidad & Tobago pg. 17, (b)

The Consumer Education Programme of the Consumer Affairs Division aims at upgrading the level of consumer consciousness and empowerment throughout Trinidad and Tobago.

Radio

Members of the public can access information by tuning in to any of the nine FM and two AM radio stations on a daily basis for the program "Focus on the Consumer". This is an informative 5-minute program which highlights special topical issues, and provides advice on everyday consumer related matters.

Print/News Papers

Consumer Links and Consumer Tips are carried in the Guardian, Express and Newsday on a weekly basis. These cover a wide variety of topics.

Television

Television viewers can now access information given on a weekly 30-15 minute magazine type programme "Consumer Rights and Responsibilities" and this can be viewed on WinTV and NCC.

Interested persons may contact the Corporate Communications Unit of the Consumer Affairs Division for details of the media programmes at 868-623-2979.

Outreach Programmes

The Division conducts a series of information sessions, seminars and workshops targeted to all levels of society, and varying age groups, including the school population. They are designed to create and sustain consumer awareness, and promote the development of consumer interest groups, buyers clubs and the principles of group lobby.

Printed Material

Consumer Link magazine is distributed to Government Agencies, Private Sector, Libraries and the various collaborating Consumer Protection Agencies.

Information Sharing

The CAD disseminates information about consumer rights and responsibilities, in addition to providing all necessary information given to consumers about goods and services they may acquire or have acquired.