Consumer Policy
Advice, Help, Redress

Principles

Consumers should receive advice and help in respect of complaints, and of injury from damage resulting from the purchase or use of defective goods and unsatisfactory services.¹

Consumers are entitled to proper redress from such injury or damage by means of swift, effective and inexpensive procedures.²

1. A Consumer Policy for Trinidad & Tobago pg. 14, (a)
2. A Consumer Policy for Trinidad & Tobago pg. 14, (b)