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World Consumer Rights Day represents the annual commemoration of a historic declaration of basic human rights It is an occasion for the fostering of solidarity and celebration within the international consumer movement. As a consequence, the Consumer Affairs Division, in conjunction with the rest of the international community, recognises World Consumer Rights Day as a time for taking stock on progress made in promoting the basic rights of all consumers. This reiterates the demand that these rights are respected and reaffirms the commitment to protest the market abuses and social injustices which undermine them.
As World Consumer Rights Day is observed in many regions around the world, it demonstrates that the recognition and protection of consumers' rights are important, valued indicators of social and economic progress. Since the first call for the recognition of basic consumer rights 38 years ago, we have seen results in improved national protection laws worldwide. Locally in 1998, this administration has overseen the review and amendment of the Consumer Protection and Safety Act No.30 of 1985, which complementsthe internationally accepted list of basic rights, and the Consumer Affairs Division has been at the forefront in ensuring that these rights are respected.
I must emphasise that consumer empowerment is not only entrenched in consumer rights - for, in itself, it is not enough to advance the consumer movement, Responsible consumerism is also essential. That responsibility goes beyond being careful when making purchases. It goes beyond retaining receipts. It goes beyond keeping informed about new products. That responsibility encompasses the supposition of whether consumption can be fashioned to be made sustainable. Responsibility must rely on the consumption decisions we make and how these choices impact on others. |
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One of the hallmarks of the past century has been the pace at which technological and scientific advancements have taken place. As a small country in an increasingly interconnected world, their implications cannot escape us. Our links to the rest of the world have become more immediate through improved communications. This has facilitated an expanding, liberalized market, which makes it virtually impossible to be shielded from the interplay of market forces.
As a result, the challenge we face as a developing country is the need to develop the capacity to treat effectively with the unpredictable consequences of progress, while enjoying its benefits. Consumers have been swayed to rely on research findings, to inform personal choices. 'Whereas it is fundamental to be guided by research, one cannot overlook that it has become common to hear f various counter claims, invalidating earlier assertions; this is especially true in the areas such as health and medicine.
It is essential then, for each individual to adopt an approach that encompasses discerning, enquiry, observation, and networking to assist in making wise choices. Complacency may set in for the simple reason that possible ill effects of innovation and evolving technology are not always immediately felt or apparent. The promise of these developments can dull our desire to apply assertive practices continually. This posture should he guarded against, for we are at a point in our history, where the power that technology has  placed in the hands of mankind, is not balanced by complete knowledge of consequences. As such, it is our duty as consumers to be eternally vigilant to ensure the passage of a sound legacy to future generations of consumers. |
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The Honorable Mervyn Assam
Minister of Consumer Affairs
One of the most fascinating technologies that has its genesis as far back as 5000 BC, is in the area of biotechnology which impacted greatly on food production. Diverse strains of plants and animals were crossed to produce greater genetic variety. This and many other scientific breakthroughs have brought us now to the point where man can alter or manipulate the genetic make up of plants, animals and products derived from nature. Such Biotechnological techniques have provided us with insulin for diabetics, the improvement in a product's shelf life and processing techniques in food production. For this and other vital reasons, consumer policy must broaden its foci to include all facets of production – from the initial uses of raw material to the manufacture and marketing of the finished product. Additionally, it is also necessary to admit that these advances in biotechnology are likely to continue, and as a result, must be tempered by enforceable trade and consumer legislation, together with national policy requirements.
The previously mentioned remodeling and amendments to existing legislation such as The Consumer Protection and Safety Act No. 30 of 1985, amended in 1998, is but one example of the attempt to keep abreast of change. Consumer protection is, however, not only about the state intervening on behalf of consumers to shield them from the adverse practices of unscrupulous traders, but also about consumers empowering themselves through information to meet the challenges of the market place.
Ultimately, our outlook as consumers will rest on our ability to create the future we desire through collective action. In every community, Consumer Interest Groups unified in purpose, can serve to ensure the recognition and observance of consumer rights. Each step along the way to realizing this vision will further augment our strength, not just as consumers but also as citizens.
-Address by the Minister of Consumer Affairs- Mervyn Assam, on the occasion of the World Consume Rights Day |
For any form of biotechnology to be adopted, the costs and benefits (if any) to be derived by consumers must be closely examined. On the other hand, if it can be proven that its use does not pose unacceptable risks to humans or biodiversity, then it really should not be totally opposed, despite repeated concerns regarding the processes used in genetic engineering. But we do know and wish to promulgate is that continued and prolonged vigilance must be stepped-up and maintained by the consuming public. We must not allow ourselves to be pigeoned-holed into thinking that we as a country are far too small to make a difference where genetic engineering is concerned. We must as a people, all quickly undergo a change of attitude or paradigm shift as it were, if we are to succeed in equipping ourselves to take on this challenge."
